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Help with a Federal Agency

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of the 45th Congressional District of California can contact us for assistance in dealing with Federal agencies.

Please include all pertinent information and claim numbers in your correspondence—such as:

  • Your Social Security number for a case involving Social Security;
  • VA claim number for a case with Department of Veterans Affairs;
  • Passport Locator Number for a case involving a passport application with the Department of State;
  • Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
  • Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
  • Copies of any related documents or correspondence that you may have from the agency involved

Please Note: The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case. We must have your signature to proceed with this type of request (signatures cannot be digital.)

Please find applicable privacy release forms below:

General Privacy Release Form (link to online PRF)
General Privacy Release Form (Spanish)
General Privacy Release Form (Korean)
General Privacy Release Form (Vietnamese)

Immigration Privacy Release Form
Immigration Privacy Release Form (Korean)
Immigration Privacy Release Form (Vietnamese)

The Privacy Release Form should be completed & signed by the subject of records and mailed or emailed to our District Office in Cypress, CA:

District Office of Representative Michelle Steel
10805 Holder Street, Suite 225
Cypress, CA 90630
CA45.Casework@mail.house.gov